Q&A on LED linear trunking

Q1 The Trunking system will go rusty？

The material of the whole trunking is aluminium and PMMA.They won‘t be rusty.

Q2 The trunking is easy to install？It looks complicated.

Yes, very easy. 10secs to install a light. We have an installation video for instruction

Q4 How is your quality control on linear trunking?

We do 100% complete inspection on the material and finished products. 24hours aging test regularly.

Q5 How is your package for linear trunking?Strong enough for transport?

5 pcs/CTN. Will lock the trunking and luminaire part together, to make sure they won’t move and are safe during transport.
If any damage is caused by improperly pack, we will send you new linear trunking for replacement.

Q6 Lead time for sample and bulk order?

Samples can be sent out in 5 working days. Bulk order(for example 3000pcs) in 20-25 working days.

Q7 Could you do lighting simulation for us?

Yes, our certificated designer can customize lighting simulation for you and your customers.

Q&A on LED Track Lights

Q1 Can you customize the Label and box and laser print on the lamp body?

Yes, you can customize the label, LOGO, laser print MOQ1000pcs, box with MOQ3000.

Q2 Does your adaptor fix to general brand track?

Yes, our adaptor can fix into GLOBAL, STAFF, NORLUX, NORDIC, NUCO and other track.

Q3 The track adaptor is fire-proof?

Yes, class V2. That means after two 10 second burn tests on the samples, with TUV Certificate, the flame was extinguished within 30 seconds.

Q4 Could you do lighting simulation for us?

Yes, our certificated designer can customize lighting simulation for you and your customers.

Q5 The package is strong enough during transit？

Sure, plastic bag for dust-proof, foam and white neutral paper box for each light, 10 boxes in a carton.

Q6 Lead time

Samples: 2-3days. Mass qty: 15-20 days.

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